Slow Down, Simplify, and Build a Brand People Love
I help businesses simplify, humanize, and elevate every customer touchpoint so your brand becomes the one people trust, love, and share.
Is Your Business Worth Talking About?
Too many businesses rush through growth, guessing at what might work—only to burn out their teams and waste time on marketing that doesn’t move the needle. But the truth is, you don’t need to do more—you need to do the right things, well. That starts with your customer experience.
The SHARED Method is a six-part framework I created to help businesses turn everyday touchpoints into something remarkable. Each letter represents a core part of a brand people trust, love, and share:
Simplify your message so people understand what you do instantly.
Humanize your business so it feels approachable and easy to engage with.
Amaze customers with unexpected moments of thoughtfulness.
Retain them through intentional, personal connection.
Execute consistently with the help of your team, systems, and SOPs.
Delight through experiences that exceed expectations and spark word-of-mouth.
Through interactive workshops, inspiring talks, and ongoing advisory, I help you work through the SHARED Method and create a customer journey that becomes your most powerful marketing tool.
The result:
A brand that doesn’t need to shout to be heard—because your customers are doing the talking for you.
SERVICES
Every business is different, which is why I offer flexible ways to work together.
Speaking Engagements
Inspire and engage your audience with a high-energy, insightful keynote or workshop on building share-worthy customer experiences. Perfect for conferences, company events, and leadership retreats. (Starting at $1,500)
Workshops & Training
Hands-on, interactive workshops designed to align your team and implement The SHARED Framework into your customer journey. Available as half-day, full-day, or multi-session programs. (Starting at $3,500)
Personalized Coaching
Ongoing strategy, coaching, and implementation to ensure long-term success in optimizing your customer experience, messaging, and service culture. (Starting at $750/month)
Not sure which one is right for you? Let’s figure it out together.
Schedule a Free Consult
How It Works: Your Path to a Business People Can’t Stop Talking About.
Connect
Book a free consult so we can uncover what’s holding you back from a share-worthy experience.
Customize
We’ll create a clear, actionable plan to simplify, humanize, and elevate your customer journey.
You’ll implement a strategy that keeps customers engaged, talking, and bringing others along…and then you’ll celebrate the results!
Celebrate
Why work with me?
I believe business should be about people, not just transactions. That’s why I started The Shared Co. As a certified Business Made Simple & Unreasonable Hospitality Coach, I help businesses simplify, surprise, and serve—so their customers come back, rave about them, and share their experience.
Rooted in faith, Southern hospitality, and a commitment to doing things the right way, my approach is about slowing down to get it right—because when you treat people well, they remember, return, and tell others.
Let’s make exceptional service your biggest competitive advantage.
Free Tips to Transform Your Customer Experience
Quick, actionable insights to help you create shareable, unforgettable moments (and maybe a joke or two).
Get in Touch
Whether you’re ready to transform your customer experience or just have a question, I’m here to help. Fill out the form below, and I’ll get back to you as soon as possible.